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Terms & Conditions

RMG Services Limited T/A Upper Hutt Taxis

Last updated: January 2026

Welcome to the RMG Services Limited T/A Upper Hutt Taxis website and taxi service (“we”, “us”, “our”). Please read these Terms & Conditions (“Terms”) carefully before using our website, booking services, or engaging our taxi services. By accessing our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.


1. Definitions

In these Terms:

  • “You” means any person or entity accessing our website or using our services.

  • “Service” means any use of our website, mobile booking, taxi booking, ride services, or customer interactions.

  • “Booking” means an arrangement by you for a taxi ride or related service provided by us.


2. Acceptance of Terms

By accessing the RMG Services Limited T/A Upper Hutt Taxis website or booking a ride with us, you agree to these Terms and all conditions described herein, as they may be updated by us from time to time. You acknowledge that you are responsible for reviewing the latest version of these Terms.


3. Use of Our Services
  • You must provide accurate and truthful information when making a Booking.

  • You agree to use our services only for lawful purposes and in a way that does not infringe the rights of others.

  • You are responsible for any activity that occurs under your account or Booking.


4. Booking and Payment
  • Booking confirmations may be sent via email or SMS.

  • The fare charged for our services is determined at the time of booking or based on meter rates if applicable.

  • You agree to pay all applicable charges, fees, or extra costs associated with your Booking.

  • Payments can be processed by agreed payment methods including electronic payment or cash where accepted.


5. Changes and Cancellations
  • You may modify or cancel a Booking subject to our booking policies as communicated at the time of booking or displayed on our platform.

  • Cancellation fees may apply depending on the timing and terms of your Booking.

  • We reserve the right to cancel or modify any Booking due to driver availability, external circumstances, or safety concerns.


6. Liability and Disclaimer
  • Our services are provided “as is”. We make no warranties or guarantees regarding the availability, quality, or fitness of the services for any particular purpose.

  • To the fullest extent permitted by law, RMG Services Limited and its representatives are not liable for any direct, indirect, incidental, or consequential losses arising from your use of our services.


7. Intellectual Property

All content, trademarks, logos, and intellectual property on our website or promotional materials are owned by RMG Services Limited. You may not copy, reproduce, or distribute any such material without our written permission.


8. Conduct and Safety
  • You must follow all applicable laws and safety instructions provided by drivers or staff.

  • We reserve the right to refuse service to anyone engaging in unlawful, unsafe, or disruptive behaviour.


9. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect and use your personal information. By using our services, you agree to the terms of that policy.


10. Changes to Terms

We may update these Terms at any time. Updated Terms will be posted on this page with an updated effective date. Continued use of our services means you accept the revised Terms.


11. Governing Law

These Terms are governed by the laws applicable in New Zealand, and any disputes will be resolved in the courts of New Zealand.


Contact Us

If you have questions about these Terms and Conditions, please contact us:

📧 uhtaxiservice@gmail.com
📞 (04) 39-000-39
📱 021 065 7640